One Care Geelong is committed to taking necessary precautions to ensure that our staff, volunteers and participants are safe and that OneCare Geelong is following necessary measures recommended by the Australian Government Department of Health and the World Health Organisation. If you are involved with OneCare as a volunteer, we ask that you follow the recommendations below.

  • If you are unwell, experiencing symptoms of fever, sore throat, cough or difficulty breathing please see a Doctor immediately. Please do not attend the OneCare Geelong facility, instead please call so we can offer support options.
  • Avoid contact with a person while they are infections with COVID-19. If you have had contact with a person who has been diagnosed with COVID-19 in the 24 hours before their symptoms appeared, please considering self-isolation.


OneCare Geelong is following the Social Distancing Guidelines, and we ask all of our volunteers and supporters to do the same.

  • Regularly wash your hands, before and after eating and after going to the toilet
  • Cover your cough and sneezes, dispose of tissues and use alcohol-based hand sanitiser.
  • If unwell avoid physical contact with others, keeping a distance of 1.5 meters
  • Avoid hugging and shaking hands


Call if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week. To view the Coronoavirus Health Alert website, click here.

Phone: 1800 020 080


Feed Geelong

Facilitated by Give Where You Live, Feed Geelong is an initiative that promote the various food access meals and services in Geelong. For more information, click here.



Listed below are some services that provide 24 hours a day 7 days a week online or telephone counselling and support. In an event such as the COVID-19 outbreak disadvantaged communities can experience even further stress, and isolation. If you are experiencing difficultly and if you require phone or online support or know someone who does please be in touch with the appropriate service.


Safe Steps

1800 015 188 

Victorian Family Violence Response Centre for women, young people and children experiencing family violence. Visit the Safe Steps webiste here. 



1800 737 732 

National sexual assault, domestic and family violence telephone and online counselling. Visit the 1800Respect webiste here. 


MensLine Australia

1300 78 99 78

Telephone and online support for men with relationship, emotional and mental health concerns. Visit the MensLine Australia webiste here. 



1800 650 890

eheadspace is a confidential, free and secure space where young people 12 - 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional. Call or visit the eheadspace website here. 



13 11 14

A National charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. Visit the Lifeline webiste here.  


Barwon Health Mental Health Access Team  - 24 hour service for people who may have a complex or series mental illness and are in crisis 1300 094 187


For Emergency Services call 000